Uretara
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Uretara support

Por agora, este texto só está em inglês.

Questions, a wrong forecast, a spot we got wrong, or a bug: write to hello@uretara.com.

Uretara has no accounts, so we can't look you up. It helps if you say which spot, which day and time you looked, your iPhone model and iOS version, and what you expected to see.

Privacy questions: see the privacy policy. Terms: see the terms of use.

Safety

A forecast is not a safety guarantee

Olatu reads weather and wave models the way a local would: period first, wind judged against each beach. It's a reading of a forecast, made far from the beach and hours before you get there. It isn't a safety service, and no call in Uretara, including "Worth it" or "Go", means the sea is safe for you.

Uretara doesn't know:

Forecasts are often wrong. Wind is usually the first thing to go wrong, and the further ahead, the less you can trust it. A small, long-period swell can still bring powerful sets and strong currents.

No forecast replaces ten minutes on the sand

Before you go in

If you're unsure, don't paddle out. Ask a lifeguard or a local surf school, or choose a more sheltered beach.

If you're caught in a rip

Source: RNLI rip current advice, https://rnli.org/water-safety/know-the-risks/rip-currents

In an emergency, call the local emergency number: 112 across the EU. Each region's number is on its safety screen.

Cameras help, but they don't show everything

A camera is one view at one moment. It hides currents, power and set size, and it may be old or frozen. Use it for a first look, then go and look properly.

"Checked" and "Computed": what the labels mean

Uretara tells you how much a local has had to do with each reading.

LabelWhat it means
Local briefingA full write-up by someone who knows the spot well: when it works, the tide, the wind, the hazards, where to go instead.
Checked by a localSomeone who surfs there checked the basics (which way it faces, the swells it gets, its level, tide and hazards) and added a few notes.
Computed, not checked by a localNobody local has checked it. Uretara worked it out from the shape of the coastline on a map and safe default settings.

What "Computed" means for you

When the data is old

If Uretara can't get a fresh forecast, it shows the last one it has and says how old it is. An old forecast is a history lesson, not a plan: refresh it, or go and look.

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